Terms & Conditions
The terms and conditions below administer the relationship between you and us. By booking your perfect tour or excursion, you agree to these conditions. The details included herein are, for the benefit of you and us﹕
1.Booking & Payment
▪ When receiving your tour demand, FezCityGuide advisors will start arranging your enjoyable tour according to your specific requirement and needs.
▪It is better to book before a week earlier, to ensure your reservation.
▪ In order to fasten a booking, you are required to pay deposit of 20% of the total price.
▪The final payment until the actual day of the tour.
2.Alterations or postponements by you
After confirming a booking and you order a change in dates, we can ensure you that we will do our best to revise your booking.
3.revocation by you
▪If you have cancelled your tour in the last moment, no refunds can be made.
▪In case of one week earlier cancellation we may refund amount.
4.revocation by us
Once you confirm your booking with us, we will do our best to provide you the booked configuration and activities. However, bear in mind that we might cancel or change your tour package for reasons beyond our control, of such, weather conditions, natural desasters, fire and identical situations. You will have the right to abolish your tour and we will refund all the paid money.